Renewals

Listings run for one year and renew automatically. We’ll email you before your renewal so it’s never a surprise. To cancel, just email us at info@roadtripowl.com before your renewal date.

Refunds

You can cancel for a full refund within 3 days of purchase. After that, all sales are final.

How long it takes

Once we have what we need from you, most articles go live within about a week. Custom itineraries take about three weeks, since the research takes time. During our busiest travel seasons, anything can take up to eight weeks.

What stays, what expires

Articles and features we write may stay published on our site after a listing ends — that’s our content. Listing benefits (your website link, photo gallery, menu and event links, deals, map placement, and social links) are active while your listing is current.

Custom itineraries

For Gold Standard listings, your itinerary stays published while your listing is active. We may update, revise, or retire itineraries over time as routes and places change.

Keeping things current

We link to your own page for hours, menus, tour times, and events — so you only update one place, and travelers always see what’s true today. We don’t publish hours ourselves, so an out-of-date time never sends someone to a closed door. Other updates: Hidden Gem includes 2 a year, Prime Stop and Gold Standard include 4. Just email us your changes.

Photos

Only send photos you personally own or have clear written permission to use. This means photos you or your staff took, or photos you have paid for and hold the rights to publish online. Photos taken from Google, social media, other websites, or a photographer without a written license are not yours to send — even if they’re of your own business.

Photos taken by your staff as part of their work belong to your business, even if that person no longer works there. Photos taken by a hired photographer belong to that photographer unless you have a written agreement giving you the rights.

By submitting photos, you confirm that you own them or hold full rights to use and publish them, and that you have permission from anyone recognizable in them. You agree to take full responsibility for any copyright or other claim arising from photos you send us, including any costs, damages, or legal fees, and you agree that Road Trip Owl is not liable for any such claim.

You keep ownership of your photos. You grant us permission to publish, crop, resize, and use them across our site, guides, itineraries, and social channels, including for as long as the article stays published. We credit the business or photographer you name.

Showing every option

We don’t offer exclusive placements. We show travelers all their options so they find the place that fits them — which means better-matched visitors for you. We may feature, list, or recommend other businesses, including similar ones, anywhere on our site. We keep editorial control over what we write and how places are described, and we may place affiliate or partner links anywhere on our site.

Fit

Everything we publish has to earn its place for a traveler. If we can’t publish your listing, we’ll refund you in full.